Sub-processors List

FoodMenuChat Sub-processors List Effective Date: November 7, 2025 Last updated: November 7, 2025 Company: ConnectoDigital LLC, New York, NY, USA Contact: support@foodmenuchat.com This page lists the third-party service providers (“Sub-processors”) that ConnectoDigital LLC uses to help deliver and support FoodMenuChat. We use Sub-processors for core infrastructure, security, support communications, and subscription billing. Related documents: Privacy Policy Data Processing Addendum (DPA) Terms and Conditions How to read this list For each Sub-processor, we describe: • What they do (purpose) • What data they may process (data categories) • Where they operate from (location/region, if applicable) We may update Sub-processors from time to time to operate, secure, or improve the Service. For questions or requests related to Sub-processors, contact support@foodmenuchat.com . Current Sub-processors Subscription Billing / Payment Processing (FoodMenuChat subscription fees only) • Sub-processor: Paddle (subscription billing provider) • Purpose: Process payments for FoodMenuChat subscriptions, manage invoicing/receipts, handle tax/VAT where applicable • Data categories: Restaurant admin/business contact details; billing metadata; transaction details (billing information handled by Paddle) • Notes: FoodMenuChat does not process payments for restaurant food orders between restaurants and their customers. Cloud Hosting & Infrastructure • Sub-processor: Cloudways • Purpose: Host application infrastructure (servers), databases and/or related storage (as configured), and operational management tooling • Data categories: Restaurant account data; menu content; order data (as configured by restaurants); technical logs Content Delivery / DDoS Protection / Web Application Firewall (CDN/WAF) • Sub-processor: Cloudflare • Purpose: Performance, caching, DNS, and protection against malicious traffic • Data categories: IP address; device/browser data; request metadata; limited cached content as applicable Email Routing and Email Delivery (Service emails and support responses) • Sub-processors: Cloudflare (email routing, if enabled) and Google (email services) • Purpose: Route and deliver account, operational, and support emails • Data categories: Email address; message content; delivery metadata (timestamps, IP/device where available) Customer Support (No ticketing platform) • Sub-processor: None (support handled via email only) • Purpose: Customer support communications • Data categories: Contact details and message content submitted by the requester (via email) • Contact: support@foodmenuchat.com Logging / Monitoring / Error Tracking • Sub-processors: Cloudflare (security/performance logs) and Cloudways (server-level logs/tools, as applicable) • Purpose: Reliability monitoring, debugging, incident response, and security auditing • Data categories: Technical logs; IP address; device/browser identifiers; request/event metadata (as applicable) Analytics (Product usage measurement) • Sub-processor: Google Analytics 4 (GA4) • Purpose: Understand product usage in aggregate and improve the Service • Data categories: Event/usage data; device/browser data; IP address (or truncated/derived equivalents, depending on configuration) Important notes about WhatsApp/SMS FoodMenuChat can open a starter message in a customer’s WhatsApp or SMS app, but WhatsApp, carriers, and messaging platforms are third parties with their own terms and privacy practices. Message delivery, latency, or blocking is controlled by those third parties and device settings, not by us. Contact Questions about this list: support@foodmenuchat.com